Refund Policy | MakeDemoFast

1. Overview

We want you to be satisfied with MakeDemoFast. This policy outlines when and how refunds are granted.

2. 14-Day Money-Back Guarantee

If you are not satisfied with your paid subscription, you may request a full refund within 14 days of your initial purchase or renewal. No questions asked.

To request a refund, email us at [YOUR SUPPORT EMAIL] with your account email and reason for cancellation.

3. Right of Withdrawal (EU / German Law)

As a consumer in the EU, you have the right to withdraw from a digital service contract within 14 days of purchase, provided you have not yet started using the service.

By accessing and using MakeDemoFast immediately after purchase (e.g. recording a video), you expressly consent to the immediate performance of the service and acknowledge that you waive your right of withdrawal upon use. See our Widerrufsbelehrung for the full statutory notice.

4. Exceptions — No Refund

We do not issue refunds for:

• Subscription renewals where notice was not given before the renewal date
• Partial months of service
• Add-ons or one-time purchases after 14 days
• Accounts terminated due to violations of our Terms of Service

5. Annual Plans

If you are on an annual plan and wish to cancel after the 14-day window, we may offer a prorated refund at our discretion. Contact us to discuss your situation.

6. How Refunds Are Processed

Approved refunds are processed within 5–10 business days to your original payment method. Stripe (our payment processor) may take additional time to credit your account depending on your bank.

7. Cancellation

Cancelling your subscription prevents future renewals but does not automatically trigger a refund. You will retain access until the end of your current billing period.

8. Contact

To request a refund or ask any questions:

Email: [YOUR SUPPORT EMAIL] [YOUR COMPANY NAME] [ADDRESS]